The essential question of trust

John Maxwell wrote that “people don’t care how much you know until they know how much you care.” We, the followers of leaders, want to know that we are safe as we travel down a new path or toward creating a new vision or goal. Because a journey of creation always involves some risk, we want to have some measure of faith and are [...]


When I got married I had a high ideal of honesty – we should tell each other what we’re thinking and feeling in real time as truthfully as we can. It works. 12 years later we’re still holding true to the ideal. Some modifications, though, have come to light over the years of practice. Turns out that honesty is not enough to make a [...]

Language of Business or Tower of Babel

There are many barriers to communication, even when we speak the same language. Yesterday I presented “what your CEO needs you to know” to Learning and Development professionals at ASTD. I shared the top issues that occupy CEOs: revenues and profits, strategic focus, and key talent. More deeply though, what I believe forms the greatest gap between CEOs and their functional leaders is a [...]

Bankrupcy from Lying

My friend has hit a massive wall in his marriage. It’s not clear whether they will find a way to work it out and stay married. They just committed to see a counselor to help figure this out. Independent of the marriage making it or not is my friend’s ability to be honest. He hasn’t cheated on his wife, or stolen funds from her. [...]

Collaboration – 21st Century Competitive Advantage

I just have to share organizational wisdom I learned from Steve, VP of Operations at a large tech company. He consistently instills in his team three elements that makes them extremely effective at collaboration – open mindedness, trust, and enthusiasm. But before I say anything about collaboration, I want to say a word about organization. Organization comes from the word organism and organized. Whether [...]

Vertical or Horizontal, Which Way Do You Lead?

Vic, after 22 years with his company, was just promoted to executive. Congrats, Vic, you deserve it! Vic is ambitious, empathetic, a wicked-good problem solver, long term thinker, and driven by healthy competitiveness. Vic is now VP of operations. In his previous management role he was responsible for effectively leading a team and ensuring that they consistently met and exceeded goals set by senior [...]

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