Deliberate Practice and the Power of Elearning


What is deliberate practice? Do you recall learning to ride a bike? At first, you wobbled and fell and wanted to quit. Most likely, someone taught you how to ride – your dad or mom, older sibling, cousin, or neighbor, perhaps. I first learned to ride with training wheels attached to the rear wheel, and as my confidence and competence grew, the wheels came off. Fortunately, my dad believed in me, practiced with me, and gave me feedback and support. Bike riding changed from awkward to effortless as my skill and experience increased. This is the essence of deliberate practice. [...]

Deliberate Practice and the Power of Elearning2019-03-29T21:43:22+08:00

Leadership Lessons from Tug-Of-War


“What am I creating?” is a critical leadership question you must ask yourself every day. The answer shapes your personal productivity, choices and actions. The answer to this question also orients your team’s choices—it creates alignment. The primary reason  for organizations to exist is to harness the collective power of the group. WE can accomplish more than I; our collective efforts are most impressive when they surge forward in unison. Alignment produces a multiplier effect that demonstrates that the whole IS greater than the sum of the parts. Teamwork, however, can also be challenging and frustrating. Teamwork requires that we subjugate our needs [...]

Leadership Lessons from Tug-Of-War2019-03-29T21:42:15+08:00

The Seven Deadly Mistakes of Coaching


How to stop minimizing your coaching work You are expected to coach. Coaching, however, is not the end-all-and-be-all of talent development. And, the value of coaching is often diminished due to seven deadly mistakes. These mistakes are common, costly, and (typically) invisible to the coach. You can immediately improve your work, and bring out potential in people and teams, when you know when and how to avoid these deadly mistakes. What follows is a framework to engage, orient, and apply your very best contribution as a coach. First, let’s frame and define coaching. Coaching accelerates results and learning through trust, [...]

The Seven Deadly Mistakes of Coaching2019-03-29T21:41:28+08:00

From Training Room to the Boardroom


“How do I become an influential leader?” is a question every life science trainer asks, and one that I’ve been investigating for the past 15 as a coach and trainer. Part of the answer is revealed in the two mindsets and three focal areas that follow. First mindset is to base every decision on improving patient outcomes. Put patients first, next consider clinical practitioners, and then the right thing for you organization. This decision tree ensures integrity, value, and contribution. Second mindset. Leaders think horizontally, while trainers think vertically. Being a SME – in sales, technical details, etc. – is [...]

From Training Room to the Boardroom2019-03-29T21:38:27+08:00

Motivation – A Drug for Lazy Leaders


We’re hardly shocked anymore when we discover that a star baseball player DID take steroids. We’re disappointed, but not shocked. The use of performance enhancing drugs is a cat and mouse game between players and coaches who want ever-increasing power, and regulators who are desperately attempting to maintain a level playing field. In corporations, that performance enhancing drug of choice is motivation. Leaders and managers believe that if their “players” are juiced-up enough on motivation, they will perform at game winning levels all the time. And the drug is addictive. The more its dished out, the more dependant people become, [...]

Motivation – A Drug for Lazy Leaders2019-03-29T21:36:34+08:00

Four Virtues of Leadership as a Hero’s Journey


Focus: Focus answers the question, “What am I creating?” We are always creating, either intentionally or unintentionally. As a leader you are to be intentional, purposeful about what you, your team, and your organization focus on. Your thoughts and beliefs and, by extension, the beliefs and thoughts of your team and organization, are reflected in your creation and behavior. This power of focus is what draws you and your organization toward results. It is this power to intend, to deliberately reach for specific outcomes, that pulls you away from the known and familiar and into the journey; the journey of [...]

Four Virtues of Leadership as a Hero’s Journey2019-03-29T21:35:22+08:00

Why is Commitment a Big Deal?


A good friend of mine is single. He’s such a catch and I often wonder how he’s not married, especially given his stated intent to be married. We got to talking about marriage and the conversation went to commitment. He said he’s a committed man – his business is successful, his circle of friends is rich, his lifestyle is full of athletics and travel – he commits to many goals and sees them through. So why is commitment a big deal, anyway? Commitment to our goals is one level of engaging ourselves. The greater riches of commitment are cashed in [...]

Why is Commitment a Big Deal?2019-03-29T21:34:35+08:00

What am I Creating? The Manifestation Cycle


The question, “What am I creating?” is perpetually answered by our outcome-directed minds. We have no choice but to comply with the inquiry. We do have choice in what we focus on as the answer. Your vision, your mental model, is a response to the question, “What am I creating?” Environment, opportunity, luck, and circumstances are forces and elements that shape and influence us. But we are not merely passive conduits of our environment; we exert an influence on our environment, too. I’ll illustrate this influence with the cycle of manifestation. Imagine a clock face with numbers. Let’s add a [...]

What am I Creating? The Manifestation Cycle2019-03-29T21:33:19+08:00

Does Customer Service Reflect Leadership?


I checked in with my wife and kids in Atlanta for our flight to San Diego. As the ticket agent was taking our suitcase, I knew in my heart I will not be seeing that suitcase anytime soon. I just knew it. Have you ever had that unshakable certainty, even as you wished mightily to be wrong?? The gate agent was flustered, disinterested, and showed no signs of service to us, the customer. Two other agents at that counter seemed equally annoyed to be there, and lacked the skills we expect from customer facing staff. We changed planes in Phoenix. [...]

Does Customer Service Reflect Leadership?2019-03-28T22:58:25+08:00

Hard to believe


My daughter came sobbing into the house. She is usually pretty tough, so when she cries in pain, I know to pay attention. She was swinging in the hammock with her friend and they tipped the hammock. My daughter landed on the ground and her friend, on top of her. I saw no bruises or cuts. I prescribed the usual, ice the arm and take it easy for a while. I saw no evidence of any significant injury and found it hard to believe there was something really wrong. Three days she continued to complain. She couldn’t lift her arm, [...]

Hard to believe2019-03-28T22:57:30+08:00

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